HULL TRAINS TEMPORARILY SUSPENDS SERVICES FROM 5 NOVEMBER
Tue 3rd November 2020
Hull Trains will be temporarily suspending all train services from 00.01 Thursday 5 November 2020.
This will be the second time the operator’s direct rail services between Hull and London have been impacted by the Covid-19 pandemic and the national lockdowns implemented the government this week.
Louise Cheeseman, managing director of Hull Trains said: “Sadly we are reluctantly suspending all our rail services in response to the national lockdown.
“This is the second time we have temporarily suspended services and the decision has been made to safeguard the future of the business. It would be foolhardy of us to run trains when people are being asked to stay at home and our business isn’t in a position to be generating an income from passengers buying train tickets.”
Ticket sales are central to Hull Trains’ income stream and its position as an open access operator means it is not entitled to additional financial support from the government, which franchised rail operators were previously offered through the Emergency Measures Agreement.
Louise added: “The feedback from our local community, businesses and stakeholders has been remarkable and continues to give us a real boost. Thank you to all our loyal customers who continue to support us.
“We hope to safely resume services as soon as we can in the future, when it is financially viable to do so. All the information about this temporary measure and what this means for customers and refunds is available on our website.”
