Leisure Complex wins performance award
Tue 23rd December 2014East Riding Leisure Beverley has won the Best Performing Leisure Centre Award in the prestigious Association of Public Service Excellence (APSE) Network Performance Awards 2014 for the fourth time.
APSE performance networks is the UK's largest voluntary data benchmarking service for local authorities, sharing information on cost, productivity, service quality and customer satisfaction across local council frontline services. For the annual awards, over 200 authorities submit data which is independently validated, and compared with other authorities to see how effective services are, and identify those authorities which have shown the best performance or biggest improvements.
East Riding Leisure Beverley came out on top in areas such as income, user numbers, opening hours and customer satisfaction. This builds on the Leisure Service having been awarded the APSE Best Service team; sports, leisure and cultural on three occasions.
Councillor Richard Burton, portfolio holder for civic wellbeing and culture, said: “I know that our leisure service are achieving great things locally and are very well thought after by our residents, but its especially rewarding to see their efforts recognised on the national scene.”